"Gia is very personable and knowledgeable about real estate in this neighborhood. However the marketing plan that she proposed was not executed. An open house was planned several times but none ever occurred and there was no newspaper ad announcing one. More than half of my phone calls were not returned. I called the local Berkshire Hathaway office several times and just got their voice mail. Text and email communication was better, but always sporadic. I have bought and then sold 3 houses over the years, and so worked with a half dozen agents. This experience ranks at the bottom."